After just two months of use, my shoes developed cracks on the left edge of the right shoe. I reached out to the Converse store to schedule an inspection. It was rejected without any explanation. After resubmitting, they simply dismissed it, claiming it was due to the detergent and washing water, even though I had only cleaned it with a damp cloth. Upon requesting another inspection, I was promptly informed that I had a limited number of opportunities remaining. I experienced a sense of powerlessness. After two months, I observed that the sole of the shoe was starting to detach. It's quite disappointing that a brand of this caliber would provide products of such low quality and show no concern in resolving the matter. I need a solution to this problem right away. Otherwise, I will pursue legal action.
Even though I used the product very cleanly and carefully, the sole of the Converse shoe I purchased 10 months ago came off as a manufacturer's fault due to the use of poor-quality materials. I sent the product to be examined under warranty for two years (supposedly). They simply opened the box and ...
I got myself a pair of Convers shoes that I really liked, but after only a few months, I noticed some tiny cracks on the front and sides. Even though the warranty was still valid, my request for a replacement product was rejected. This issue, which came from the company, ended up costing us a lot. I...
I have never encountered such indifference before. As seen in the visuals, there is an obvious flaw that is not my fault. Despite being less than a year since I purchased these shoes, they come with a two-year warranty. However, they have been utterly unhelpful. I sent them directly for inspection, ...
After just five months of use, my Converse shoes started coming apart at the front. I consulted several shoe stores, and they explained that the issue was likely due to the shoe’s stiff structure. Despite this, when I submitted the shoes for a warranty claim, I waited a week without any update. Whe...
As a result of my application dated 19.04.2025, my Converse shoes—torn at the heel—were inspected and I was informed that the claim was rejected. However, considering I used the product for only a very short period and with great care, such damage suggests a manufacturing defect. I do not accept the...
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