I can't believe the ordeal I've been through with Citroen! In May 2023, I made the payment for a Citroen C3 Shine, and on June 14, 2023, the car finally arrived at the dealership from customs. However, since the dealership and I were in different cities, they sent me photos of the vehicle indicating that there was some damage (like scratches or paint splatters) during transportation. Immediately on June 14, 2023, I contacted Citroen customer service, requesting either a new car or compensation for the defective vehicle. But to my shock, on June 21, 2023, they called me only to reject my claim. This is outrageous! I refuse to accept their denial. I'm taking legal action against Citroen for their negligence and breach of contract. They will be held accountable for their actions!
On December 13, 2023, I purchased a Citroen C4 Shine package car from Citroen Mar Auto, but I didn't take delivery of the vehicle. When it arrived, before taking delivery, I requested an on-site inspection by the dealer. The dealer's own expert and the expert I consulted through video call both iden...
I am writing to express my dissatisfaction with the handling of my complaint about a paint defect on my 2021 Citroen C3. The car has a black roof and a green body. The paint on the roof has started to flake off. I filed a complaint with Citroen and, after a long wait, they finally acknowledged that...
When I went to pick up my C4 vehicle, which I bought from the Nev Citroen dealer, on 20.12.2023, I noticed that there was paint damage on the hood end of the vehicle and paint residue on the left front fender. Report this situation to dealer officials. After having it examined by the service technic...
On February 17, 2024, I ordered a Citroen C4X model car from Nev Oto Tarabya Citroen Dealership and made the necessary payments. During the process, I asked my sales consultant if I could check the car for any flaws before taking delivery, and they responded via WhatsApp that they would notify me of...
On July 19, 2023, my Citroen C4 suffered a brain malfunction while still under warranty. On September 24, 2023, they ordered a part from abroad. They couldn't fix my car after 45 business days. Instead, they opened a case with the headquarters to provide a new vehicle. If a car cannot be repaired wi...
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