On April 26, 2024, I bought a brand new C3 Aircross from the Erdemir Citroen dealership in Beylikdüzü. As I drove away from the dealership, I observed that the seatbelt warning light continued to beep and flash. Despite several tries, I was unable to contact the dealership's service department. On April 29, 2024, I went to the Citroen servicing center in Gebze. Despite their hectic schedule, I spent an hour persuading the service technicians to investigate the car's problem. Finally, they inspected the car and informed me that the seatbelt buckle was defective, and a replacement part was ordered from France, which is due to arrive in 3-4 weeks. I can't help but think whether the car wasn't properly inspected before sale, or if I was sold a bad vehicle on purpose. Is it feasible to check a car with ongoing warnings? I wasted an entire day at the service center, and I'll have to deal with this seatbelt warning for a month. Was my choice of the Citroen brand a mistake? Another big mistake was purchasing three cars. My buddies are about to pick up their autos, and we are already feeling regretful.
I have a brand new 2022 C3 Aircross petrol model with a warranty. On January 25, 2024, I dropped off my car at the Kayseri İnciroğlu service center after the engine malfunction light turned on. According to their statement, the pistons were carbonized and required repair. I got my car back on April ...
I purchased a Citroen C4X from the Citroen Arkas Gaziemir dealership in İzmir on 01.07.2024. About three weeks after the purchase, the vehicle displayed two different warnings: “airbag or front seatbelt pretensioner fault” and “post-collision brake system fault.” I took the car to the authorized ser...
Hello, I live in Antalya, Turkey, and I would like to express a complaint. On 09.07.2025, I purchased a Citroën E-C3 Aircross from the Citroën dealership “Citroën Balaban” in Antalya. The sales team was very helpful in every respect, but afterwards we started to experience some issues with the vehic...
I purchased a brand new Citroen C3 Aircross in November 2022. Since purchasing, I have been unsatisfied with the material quality, comfort, insulation, and sound performance. In the following days, I had problems such as radio noise, hissing, and crackling. I complained when I took it to Erdemir for...
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