I purchased a Citroen e-C3 from Citroen Gülan Sancaktepe and paid ₺1,400,000 in cash. About a month after buying the vehicle, it broke down and left me stranded on the road because it did not charge. At the service, they told me that the sensor was defective. I delivered the car to Citroen Gülan San...
The Citroën e-C4X I purchased in June 2025 allows a significant amount of water to enter the cabin when the sunroof drainage channel becomes clogged. When I brought the vehicle to the authorized service center in Ankara on October 19, 2025 with this complaint, they simply cleaned the drainage channe...
I own a Citroën C4X that is still under factory warranty and on 21 January 2026 the vehicle gave a brain/ECU fault. I took my car to the Uşak Citroën authorized service Çağdaş Otomotiv and was informed that a spare part had to be ordered from abroad and that the delivery time would be around 60 days...
We purchased a Citroën Ami from Citroën Çorlu. In October 2025, the vehicle stopped charging, so we sent it to the Çorlu service center. They cleaned the fan area using compressed air and returned the vehicle to us three days later. On December 28, 2025, we experienced the same charging issue again ...
I purchased a brand-new Citroën New C4 X Max 1.2 PureTech 130 EAT8 on December 11, 2025. Starting on the very first day—while driving home from the dealership—I began experiencing freezing issues with the multimedia screen. The screen freezes on its own, the touchscreen sometimes does not respond at...
On December 27, 2025, I took delivery of my brand-new Citroën New C5 Aircross Max package, which is only 3 weeks old and has 850 km on it. On the morning of January 16, 2026, immediately after turning off the engine, the vehicle displayed an “Electric Traction System Fault” warning and became comple...
In June 2024, we purchased a brand-new Citroën C4X E from the dealership. Just four months later, the car broke down and was taken in for repairs. However, the issue couldn’t be identified. They first attempted to replace the wiring harness, and we waited for months for the part to arrive from abroa...
I bought a brand new C3 Aircross in November 2022, thinking it was trouble-free. However, since the day I purchased it, my complaints have not decreased. I have over 70 complaints just about the radio, and the insulation is virtually nonexistent. I can clearly hear wind noise, road noise, and every ...
On 26.12.2024, I paid the full price of the Citroen Ami Peps vehicle, which I ordered from Citroen Çetaş Dealer Izmit branch on 30.12.2024. Although the invoice was issued on 07.01.2025, when I was called 1 month later for vehicle delivery, I was told that the vehicle experienced an interruption dur...
I brought my 2023 Citroen Jumpy to the Mepa service center twice because the start-stop system isn’t working, yet the issue remains unresolved. Each time, they simply put the battery on charge and assure me that it will function after 48 hours, but it still doesn’t work. Their explanations and promi...
I purchased a Citroen Berlingo Van, and at just 2,000 km, I noticed a strange noise coming from the transmission. Upon closer inspection, I also found oil buildup on the top cover and internal cracks in the rear taillights. Additionally, the dashboard panel gauges were vibrating noticeably. I repor...
I just purchased a brand new Citroën E-C4 X today from T*** Citroën dealership**, and within 30 minutes of delivery, I had to take it straight to the service center due to multiple issues. The left front speaker is completely non-functional, and the left front door speaker produces very low sound. ...
The electric steering on the driver's seat of my 2021 Citroen C5 Aircross isn’t working, leaving me unable to adjust my seat properly. As a result, I have to sit crookedly to drive, which is uncomfortable and unsafe. When I called the authorized Citroen service today, they informed me that the earli...
My 3-month-old Citroen brand e-c4x electric vehicle stopped in the middle of the road with an "electric traction system fault" and did not move again. While legally a replacement vehicle must be given in service that exceeds 10 days, due to this very common and well-known situation, no replacement v...
I bought a shiny new 2024 Model Berlingo on 16.09.2024, and ever since, the traffic sign recognition warning light has been lighting up non-stop. I’ve brought the car in for service three times now, and every time, the response is just, "This isn’t a malfunction; in some of our cars, this light come...
On Wednesday, July 3rd, I took my 2022 Citroen C3 Aircross Shine (still under warranty) to Arkas Citroen in Gaziemir, Izmir, because the sunroof wasn't working. They said the sunroof motor needed replacement, which they did under warranty. However, the problem persisted. Then they claimed the motor ...
I paid upfront to purchase a Citroen e-C4X, and the dealer assured me it would be delivered within 2 weeks, stating it was already at the port in Turkey. Despite the invoice being issued, they failed to deliver the car for 3 months. I continued paying installments for my vehicle loan. With new car p...
On February 14, 2024, I purchased a 2024 model Citroen C4 1.2 Shine Bold package. I approached the service center because the voice assistant and Wi-Fi connection, which were listed in the technical specifications of my vehicle, were not functioning. Initially, the service center claimed that this v...
Hello, I bought a 2024 Citroen C4. The promotional material showed a tablet holder, but the dealer I purchased from informed me that the holder is no longer provided. Why is something previously offered being discontinued after paying so much? Additionally, the voice assistant doesn't work. I receiv...
I purchased a brand new Citroen C3 Aircross in November 2022. Since purchasing, I have been unsatisfied with the material quality, comfort, insulation, and sound performance. In the following days, I had problems such as radio noise, hissing, and crackling. I complained when I took it to Erdemir for...
I bought my Citroen C4X from the Bül dealership in Sakarya on January 12, 2024. I want to mention that the staff didn't have enough knowledge about the car's features and operation. Shortly after, my car, which was still under warranty, gave me a warning that the Adaptive Cruise Control was disabled...
On April 26, 2024, I bought a brand new C3 Aircross from the Erdemir Citroen dealership in Beylikdüzü. As I drove away from the dealership, I observed that the seatbelt warning light continued to beep and flash. Despite several tries, I was unable to contact the dealership's service department. On A...
The real-time and average fuel indicators on the control screen of my Berlingo model car with the Shine package, released in December 2022, suddenly changed a month ago. The average fuel consumption increased from 7.5 liters to 15.4 liters, and the real-time fuel display started showing incorrect in...
