In June 2024, we purchased a brand-new Citroën C4X E from the dealership. Just four months later, the car broke down and... was taken in for repairs. However, the issue couldn’t be identified. They first attempted to replace the wiring harness, and we waited for months for the part to arrive from abroa
I bought a brand new C3 Aircross in November 2022, thinking it was trouble-free. However, since the day I purchased it, ...my complaints have not decreased. I have over 70 complaints just about the radio, and the insulation is virtually nonexistent. I can clearly hear wind noise, road noise, and every
The electric steering on the driver's seat of my 2021 Citroen C5 Aircross isn’t working, leaving me unable to adjust my ...seat properly. As a result, I have to sit crookedly to drive, which is uncomfortable and unsafe. When I called the authorized Citroen service today, they informed me that the earli
My 3-month-old Citroen brand e-c4x electric vehicle stopped in the middle of the road with an "electric traction system ...fault" and did not move again. While legally a replacement vehicle must be given in service that exceeds 10 days, due to this very common and well-known situation, no replacement v
I bought a shiny new 2024 Model Berlingo on 16.09.2024, and ever since, the traffic sign recognition warning light has b...een lighting up non-stop. I’ve brought the car in for service three times now, and every time, the response is just, "This isn’t a malfunction; in some of our cars, this light come
On Wednesday, July 3rd, I took my 2022 Citroen C3 Aircross Shine (still under warranty) to Arkas Citroen in Gaziemir, Iz...mir, because the sunroof wasn't working. They said the sunroof motor needed replacement, which they did under warranty. However, the problem persisted. Then they claimed the motor
I paid upfront to purchase a Citroen e-C4X, and the dealer assured me it would be delivered within 2 weeks, stating it w...as already at the port in Turkey. Despite the invoice being issued, they failed to deliver the car for 3 months. I continued paying installments for my vehicle loan. With new car p
I purchased a brand new Citroen C3 Aircross in November 2022. Since purchasing, I have been unsatisfied with the materia...l quality, comfort, insulation, and sound performance. In the following days, I had problems such as radio noise, hissing, and crackling. I complained when I took it to Erdemir for
I bought a brand new Citroen C4 X model, and it has been an absolute disaster. Right after I left the dealership, after ...only driving 5 km, all of the safety systems suddenly malfunctioned and warning signs began flashing. I visited the service center on three separate occasions, and on each visit, t
I purchased a Citroen EC-4 electric vehicle in December 2023. The catalog indicates a combined range of 352 km and an ur...ban range of approximately 400 km. Despite using it regularly and cautiously for one month, achieving even 250 km, let alone the promised 350 km, is impossible. Even with careful a
About a month ago, two friends purchased a Citroen E-C4 electric car. During the purchase, it was stated that the combin...ed range was 350 km, with the catalog indicating an average range of 350 km and an urban range of 468 km. With approximately two years of experience driving another electric vehicl
my Citroen e C4 2022 model 2600 km car has been waiting at the service depot for 45 days for authorized service to take ...the battery replacement decision and make it due to a charging failure, and as of today, it is still unclear when it will be done due to lack of spare parts stocks. According to Co
I'm getting a touchscreen update alert in the My Citroen app. When I click send mail to myself to download the update, t...here is no download link in the e-mail! Therefore, there is no update process. It's so important I think. Because I always try send mail but it's broken. what do I do now? If there
On July 19, 2023, my Citroen C4 suffered a brain malfunction while still under warranty. On September 24, 2023, they ord...ered a part from abroad. They couldn't fix my car after 45 business days. Instead, they opened a case with the headquarters to provide a new vehicle. If a car cannot be repaired wi
In the second week of February 2023, I went to the Citroen Nev Turkey Istanbul dealer to pick up my Citroen E-C4x. To my... dismay, I found signs of removal on the screws on the hood, and when officials from the 2nd Hand department measured the paint, they told me it was between 170 and 220 microns thi
