The rear camera (part of the 360-degree system) on my Chery Tiggo 8 Pro failed even though the car only has 12,354 km on it. I took it to the Kocaeli Kaya authorized service center on March 7, 2025, and they confirmed the part needed to be replaced. Since then, it’s been more than three months and ten days, and I still haven’t received any updates. When I called recently, all I got was, “Your part is delayed.” That’s it.
What really frustrates me is that they didn’t even bother to install a temporary camera, meaning I’ve been without this essential safety feature the entire time. It’s shocking that such a major component fails this early in the vehicle's life, and even more disappointing that the service is so unresponsive. I trusted this brand and their service network when buying the vehicle, but this experience has seriously shaken my confidence.
I now actively warn others considering this car about the lack of after-sales support and long part delays. I shouldn’t have to write complaints to be heard. Chery must take responsibility and resolve this issue immediately.
I’m a 2024 Chery Tiggo 8 owner, and I’ve been dealing with a rear camera malfunction that still hasn’t been fixed after more than a month. I brought my vehicle to the Karahallılar Chery service center in Balıkesir on March 27, 2025. After inspecting the car, they confirmed that the rear camera was d...
I purchased a Chery Tiggo 8 2.5 months ago, and just one month later, the rear camera stopped working. I immediately reported the issue to the Ankara Mengerler Chery dealership on January 3rd, and they placed an order for a replacement camera. However, 45 days have passed, and I am still waiting fo...
I’m extremely frustrated with my Chery Tiggo 8 Pro—a modern, high-spec vehicle—but the 360-degree camera system is not working at all. It doesn't activate when I shift into reverse, and it can't be turned on manually either. There’s been no impact, no damage, yet the system is completely unresponsiv...
I took my 2023 Chery Tiggo 8 Pro to Chery Aldatmaz Otomotiv exactly one month ago for the 30,000 km maintenance. I reported that my digital rearview m...
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