I am writing to express my deep frustration with Cashwin online casino. They offered me a ₺500 bonus, stating very clearly that if I completed a 10X wagering requirement, I would be able to withdraw the full balance without any issues. I successfully turned the ₺500 into ₺5643 through legitimate play and requested to withdraw ₺5500.
However, instead of approving my withdrawal, Cashwin outright rejected it and shockingly zeroed out my entire balance. I have proof of all transactions and communication in the form of screenshots, which clearly show I met all the conditions they set.
This treatment is absolutely unacceptable. I demand that my rightful ₺5500 winnings be restored and immediately transferred to my account. If my issue is not resolved promptly, I will not hesitate to escalate this matter publicly and legally. I trusted this platform and fulfilled all requirements honestly — now Cashwin must honor its promises.
I received a trial bonus from Cashwin and successfully completed the required 10x wagering, reaching a balance of ₺3800. After finishing the wagering conditions, I immediately contacted customer service to ask if I could proceed with a withdrawal and what the terms would be. They provided the necess...
I won ₺50,000 on Cashwin, submitted my withdrawal request, and was then asked to provide some documents. I complied and submitted everything they asked for. But instead of receiving my full winnings, only ₺5,000—the amount of my last deposit—was refunded to my account. I contacted live support and w...
Two days ago, I deposited 30,000₺ into my Cashwin account. After playing fairly, I increased my balance to 176,500₺. However, without any warning or justification, they suddenly closed my account and only sent me back 20,000₺—completely ignoring the rest of my balance. When I tried to reach support...
I claimed the 250₺ trial bonus on Cashwin, played fairly, and managed to turn it into 10,000₺. Everything seemed fine, and when I contacted support, they were very polite and encouraging. They even suggested that I try withdrawing 2,000₺ first and explained how I could benefit from future deposits. ...
I am a high-stakes player who regularly places casino and sports bets on CashWin. My account had a balance of ₺176,500, and when I requested a withdrawal, my account was suddenly closed. Customer support provided no real explanation, simply saying "we cannot help". Later, I received a call stating ...