I Lost My Cashwin Bonus Balance After Meeting Wagering Requirements

profile
Özlem
April 21, 2025 1:16 am
28

I received a trial bonus from Cashwin and successfully completed the required 10x wagering, reaching a balance of ₺3800. After finishing the wagering conditions, I immediately contacted customer service to ask if I could proceed with a withdrawal and what the terms would be. They provided the necessary information.

However, when I tried to participate in other games shortly afterward, my entire balance suddenly disappeared and dropped to zero. I contacted live support again, and this time they told me that I had previously used a bonus — which is completely impossible, considering I had only been a member for barely an hour and had already completed the required turnover within that short time.

This experience has been extremely frustrating. It clearly shows that Cashwin is not a trustworthy platform. I demand that my rightful balance be restored immediately. Otherwise, I will take further action and warn others about this unfair treatment.

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

1
Erdem is completely dissatisfied with the result

Cashwin Canceled My Bonus Winnings Without Justification and Ignored Support Requests

profile
Erdem
March 17, 2025 4:56 am
44
1
Onur is completely dissatisfied with the result

I Completed the 10X Bonus Wager on Cashwin but They Zeroed Out My Withdrawal

profile
April 13, 2025 5:30 pm
81
I Completed the 10X Bonus Wager on Cashwin but They Zeroed Out My Withdrawal
I Completed the 10X Bonus Wager on Cashwin but They Zeroed Out My Withdrawal

Cashwin Closed My Account and Confiscated My Winnings Without Explanation

profile
Celal
March 17, 2025 2:31 am
42

Cashwin Blocked My Account and Seized Winnings

profile
Harun
June 23, 2023 7:35 am
251
Report a Similar Issue