Cashwin Closed My Account After 50k Win and Refused Full Payout Over IP Excuse

I won ₺50,000 on Cashwin, submitted my withdrawal request, and was then asked to provide some documents. I complied and submitted everything they asked for. But instead of receiving my full winnings, only ₺5,000—the amount of my last deposit—was refunded to my account. I contacted live support and was told a representative would call me. Later, I received a call from this number: 0 (216) 949 02 98. A woman on the line claimed that due to “IP issues,” my account had been permanently closed and that I would not receive the rest of my winnings. As someone who regularly plays on multiple platforms, this is completely unacceptable. Cashwin, you owe me my full payout. I fulfilled all requirements, and now I demand a resolution to this unfair treatment.