1Win Refuses to Pay ₺5500 Despite Repeated Support Requests

Ahmet
November 09, 2024 1:51 pm
87

I am extremely frustrated with 1Win for refusing to process my withdrawal of ₺5500. When I contacted their support team, I was told to email another department, but I haven’t received any response. This lack of communication and accountability is unacceptable.

I have lost over ₺10,000 on the platform, yet when it comes to paying out my legitimate winnings, they are refusing to honor the withdrawal. My 1Win user ID is 47832271, and I demand immediate action to process my payment.

I trusted 1Win as a reliable platform, but this experience has severely damaged my confidence in their operations. I expect them to resolve this issue promptly and uphold their commitment to fair payouts.

July 28, 5:33 pm (8 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will definitely look into the situation and help resolve your problem. Sincerely, the 1win team.

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