Cartrawler Won't Refund My Car Rental Fee, Unresponsive Support

profile
August 12, 2024 12:16 am
30

I rented a car through Cartrawler, but I still haven’t received my refund. I’ve sent multiple emails with no response. There is no contact number, and the person I spoke to on WhatsApp couldn’t communicate properly, using translations to reply. I booked this service through Pegasus after buying a flight, and now I regret continuing. I had to change my flight plan and emailed them to request moving the rental to the next day. For this simple change, they wanted to charge me ₺2,700 on top of the ₺1,800 I already paid! When I tried to cancel the reservation altogether, they asked for ₺4,000. This is an outrageous system, and I’ve never seen anything so absurd. I demand my refund and a reasonable solution immediately.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Ahmet is completely dissatisfied with the result

Cartrawler Car Rental Unresolved Issues

profile
August 13, 2023 9:20 am
70

Cartrawler Refused Rental Car Service Due to License Conversion

profile
Süleyman
April 02, 2024 8:14 am
40

I Can’t Cancel Same-Day Booking on Cartrawler and They Charge Fees

profile
May 23, 2025 11:22 pm
15

Pegasus Charged Me for a Car Rental but Did Not Confirm or Refund

profile
November 06, 2024 9:40 pm
34
Report a Similar Issue