"Thanks Xolvie"
Dear Cartrawler, we are writing to express our dissatisfaction with the car... rental service we booked through you for our recent round-trip flight to A
Cartrawler refuses to cancel bookings made on the same day and even charges fees for cancellations. Throughout the renta...l process, they offer zero help. Their customer service doesn’t answer calls and just tells you to contact the agency. Then they say you must talk to Pegasus, but the agency number
I rented a car from Cartrawler through the Pagaus app and completed the payment with the help of live support. Everythin...g seemed fine at first, and I was looking forward to my trip. Some time later, I noticed that my name was written as Ş9 instead of Şenol. I contacted the company again, and they to
I rented a car through Cartrawler via the Pegasus app and completed the payment with live support. Later, I noticed my n...ame was entered as “Ş9” instead of “Şenol.” When I contacted the company, they told me this was a big issue and that I needed to rent a new car. Instead of correcting my name, they
I rented a car through Cartrawler from October 24, 2024, to November 24, 2024. On November 5, 2024, at 16:38, I contacte...d customer service to ask if I could return the vehicle early. I was informed that I could return it with a 20 percent deduction. Based on this, I returned the vehicle on November
On July 13th, we booked a one-week car rental through Pegasus using the CarTrawler service available on their app, as we... trusted Pegasus for reliable service. We paid ₺16,935 via credit card for the rental, which was supposed to cover our entire trip. However, upon arriving in Tirana, Albania, the c
I rented a car through Cartrawler, but I still haven’t received my refund. I’ve sent multiple emails with no response. T...here is no contact number, and the person I spoke to on WhatsApp couldn’t communicate properly, using translations to reply. I booked this service through Pegasus after buying a fl
