I am from the Czech Republic, and I recently bought a Paysafecard with a value of 4,000 CZK from a shop, and I still have the original receipt. When I entered the code into the Paysafecard app on 28 December, the card was immediately blocked with a message that it was “blocked for security reasons,”...
I am completely disappointed with Paysafecard. I purchased two cards, but both of them turned out to be blocked and completely unusable. When I contacted customer support, I was told that in order to receive a refund, I would need to provide unnecessary personal information such as a copy of my ID a...
My Paysafecard.com account was suddenly blocked, causing me a loss of €50. A €50 PIN balance in my account was blocked. Even though I am a registered and fully verified customer, my account was restricted. If there was an issue, my login should have been blocked or my account canceled—yet I don’t un...
I am unable to complete identity verification on Paysafecard.com. I completed the registration process, but I still have not received any approval for my identity details, nor have I been contacted by email. Authorized representatives keep redirecting me, but my account has not been activated in any...
I am unable to use or get a refund for my Paysafecard balance. I purchased a €100 Paysafecard for the Spain region by mistake, and now I can neither spend it nor request a refund. There is not even an option to register in Turkish on the Paysafecard website. I have known Paysafecard as a company si...