On June 5, 2023, I rented a car for a day from Pegasus via Cartrawler. For June 8, 2023, I paid a total of 1886.09 Turkish liras. When I arrived at the car pick-up location on June 8th at 11:30 a.m., I was unable to receive the car because I had not received a confirmation code beginning with 218 from Cartrawler. I contacted Pegasus, who claimed to be their partner, but they were unable to assist. Cartrawler does not have a branch or a dedicated department in Turkey. It's incredible that Pegasus partnered with a company that doesn't have a Turkish office. I discovered the company's location through research. They're not present on social media and have numerous complaints. I finally found Cartrawler's WhatsApp, where they claimed it would take up to 20 business days and that no managers were available. I'm thoroughly disappointed and will not recommend them. This situation has rendered me helpless as well as wronged. I will not rest until I have aired my grievances against these modern-day thieves on social media, news channels, and newspapers.
I rented a car through Cartrawler, but I still haven’t received my refund. I’ve sent multiple emails with no response. There is no contact number, and the person I spoke to on WhatsApp couldn’t communicate properly, using translations to reply. I booked this service through Pegasus after buying a fl...
On April 8th, 2023, I leased a car from Cartrawler via Pegasus, but when I arrived at the rental desk, the automobile was not available, and I was not reimbursed. Despite several attempts to call customer care, I was unable to reach anyone who could help me address the problem. Why am I having such ...
Between 21.04.2023 and 24.04.2023, I rented a car to use in Kayseri through Pegasus company. I rented 2 times, but the card was not approved because it did not belong to me. I tried it from my card and it was approved, I paid the car rental fee, but when I arrived in Kayseri, the car company told me...
I rented a car through the Pegasus app, but they refused to provide the car because I converted my Turkish driver's license to a German one in 2023. As a result, I had to rent from another company at a higher rate at the last minute. Additionally, I can't reach Pegasus or Cartrawler (the car rental ...
Comments