I made a reservation through Carjet, but due to a “Findeks” issue, I was unable to proceed with the car rental. Despite this, they charged my card ₺7,850, and I haven’t been able to get a refund. The website provides no means of contact, and my emails go unanswered.
This has been a highly frustrating experience, as Carjet has effectively taken my money without providing any service or support. I urgently request Carjet to process my refund and improve their customer service so others don’t experience this same issue.
I booked a rental with Carjet, made the advance payment, and went to pick up the vehicle, only to be told that they wouldn’t provide the car due to my Findeks score. Despite not receiving the car, they are refusing to refund my payment. It’s incredibly frustrating that I am left without a rental and...
I booked a rental car through CarJet at Sabiha Gökçen and was charged ₺573 for insurance. They don’t have an office at the airport, nor do they provide a contact number. Instead, I was redirected via email to another agency. However, I was denied the car due to a low Findeks score, and now I can’t g...
I paid in advance to rent a car through Carjet, but the rental was denied by the company due to a Findeks issue. Despite providing them with documentation that the car wasn’t rented, they are refusing to refund my money. I’ve received no response from their side after submitting the necessary proof....
I booked a rental car through CarJet, paid a significant amount—₺—and got absolutely nothing in return. When I arrived, there was no car, no office, and not a single person to speak to. I couldn’t reach anyone to explain the issue, and there was zero customer support available on-site. It was like t...
On August 7, 2025, I canceled my Carjet reservation with reference number CJT-184209908. After the cancellation, I received an email confirmation stating that my €22.36 payment would be refunded within three days. However, it has now been over a week, and no refund has been processed. I am also fac...
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