I Can’t Reach Canva Support About Charges After Cancellation

October 28, 2025 12:04 AM42

Even though I canceled my Canva Pro plan, my bank card has continued to be charged $2 every month for the past two months. My account is registered to the email address “a**************@gmail.com.” Even after completing the cancellation process and not using any services, the charges have continued. I tried reaching customer service but was unable to get in touch with anyone.

I do not want to pay for a service I am not using. I request a refund for all charges taken so far and that my subscription be completely canceled.

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