I bought a Calvin Klein men's bag nine months ago, trusting in the brand’s reputation and quality. I paid a premium price for this bag at Boyner, expecting it to hold up well. However, over time, the letters in the Calvin Klein logo started peeling off one by one. I returned the bag to Boyner, who sent it to the company for review, but I was shocked to get a generic response claiming "user error." This explanation is both disappointing and unacceptable. I didn’t damage the logo myself, nor did I mishandle the bag. I expected more from such a reputable brand, but instead, I'm left with a bag that looks worn and no real solution. I urge Calvin Klein to stand by their products and address this quality issue promptly.
I bought a Calvin Klein bag from Boyner on October 23, 2023, and within a year, the leather started peeling. I took it back to Boyner, hoping for a resolution, and they sent it in for inspection. However, the response came back as a rejection, claiming it was due to “user error.” I’m frustrated beca...
Hello, I bought a pair of Calvin Klein brand boots from the Boyner store in Elazig about a year ago, near the end of winter. Despite not wearing them frequently, I noticed that the CK logo on my boots was peeling off and the leather was cracking. Concerned, I sent them in for warranty evaluation, on...
I purchased a Calvin Klein bag through the Boyner mobile app, and shortly after, the surface began peeling. I submitted a complaint on December 2nd, but the brand has refused to take responsibility for the product. I sent the bag for inspection, waited for about 15 days, and received it back with a ...
I bought a Calvin Klein bag recently, and in just 20 days, the bottom corners have ripped. When I tried to return the item, I gave it to the customer service at the store. They told me that they would send it to Calvin Klein's customer service. But then, I found out that my refund request was denied...
I purchased a Calvin Klein belt from Boyner. After the second use, my husband noticed marks, just like those in the images, and refrained from using it again. When I asked why, he showed me the issue, and I was astonished. I suggested taking it for an exchange, but they claimed it was a user error. ...
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