I purchased a Calvin Klein bag through the Boyner mobile app, and shortly after, the surface began peeling. I submitted a complaint on December 2nd, but the brand has refused to take responsibility for the product. I sent the bag for inspection, waited for about 15 days, and received it back with a statement claiming "user error."
I strongly believe the product was not properly examined. It is unacceptable for a premium brand like Calvin Klein to dismiss a valid complaint without resolution. If the company continues to ignore this issue, I will escalate the matter to the Consumer Arbitration Committee. I demand a fair evaluation and either a replacement or refund for this defective item.
I bought a Calvin Klein bag from Boyner on October 23, 2023, and within a year, the leather started peeling. I took it back to Boyner, hoping for a resolution, and they sent it in for inspection. However, the response came back as a rejection, claiming it was due to “user error.” I’m frustrated beca...
I bought a Calvin Klein men's bag nine months ago, trusting in the brand’s reputation and quality. I paid a premium price for this bag at Boyner, expecting it to hold up well. However, over time, the letters in the Calvin Klein logo started peeling off one by one. I returned the bag to Boyner, who s...
I bought a Calvin Klein bag recently, and in just 20 days, the bottom corners have ripped. When I tried to return the item, I gave it to the customer service at the store. They told me that they would send it to Calvin Klein's customer service. But then, I found out that my refund request was denied...
The Calvin Klein bag I purchased on September 26 has already split at two different corners along the bottom. This is not the quality I expected from a brand like Calvin Klein. I am requesting an immediate refund for this defective bag. If Calvin Klein stands by its reputation, they should take resp...
On September 10, 2025, I purchased a Calvin Klein Tote bag from Boyner. After using it for the first time, the surface of the bag began peeling. Experiencing this kind of issue after just one use is both surprising and disappointing. My order number is 4156551962, and I paid ₺5,950 for the bag. Aft...
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