If you have around ₺2 million and don’t know what to do with it, go ahead and buy any BYD model. That’s how I feel after purchasing one of their vehicles. It’s been only two months, and already the front of the car feels disconnected from the rest of the vehicle. When I turn the steering wheel left or right, I hear strange noises coming from the brake pads.
When I tried to get it checked, I booked a service appointment—only to arrive and wait over four hours past my scheduled time, with my car still untouched in the parking lot. This kind of neglect is unacceptable, especially from a brand that claims to be premium and modern.
I paid a serious amount of money for this car and expected reliable quality and responsive service. Instead, I’m dealing with suspension or steering issues, unexplained noises, and a service team that won’t even respect appointment times.
BYD needs to take responsibility for both its product and its after-sales experience. I demand immediate action: a full inspection, resolution of the front-end issues, and a real explanation. If this is how things are after just two months, what will the next two years look like?
About four weeks ago, I made the huge mistake of purchasing a BYD Seal Sedan AWD, spending close to ₺3,000,000. Ever since I got the car, remote access through the mobile app hasn’t worked at all. I’ve been told repeatedly, “maybe today,” “maybe next week,” “we’re working on it,” but here we are—ove...
I purchased a brand-new BYD Seal Design with high hopes, but within a very short time after delivery, the vehicle started exhibiting serious and dangerous malfunctions. While I was driving, the speedometer display suddenly shut off, and various electronic systems began to fail. To make matters worse...
Despite purchasing a brand-new BYD vehicle, I have experienced multiple issues, including a faulty air conditioning system and a malfunctioning sunroof. A new car should not have so many problems right from the start! Every time I take the car to the service center, they tell me that parts need to ...
I received my BYD Seagull UDM I in January, and by the time it reached just 7,000–8,000 km, the front tires were dangerously worn on the inside, nearly to the point of wire exposure. The cause? A factory alignment issue. I brought the car to service twice, and both times I was told that the alignmen...
I purchased a BYD vehicle in December from Istanbul KAR BYD dealership. However, when I encountered an issue and tried to reach their service department, I found it impossible to get through. No one answers the phone, no matter how many times I call. Strangely, when I call the sales department, the...
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