My New BYD Car Feels Unstable and Makes Brake Noise, Yet Service Keeps Me Waiting
If you have around ₺2 million and don’t know what to do with it, go ahead and buy any BYD model. That’s how I feel after purchasing one of their vehicles. It’s been only two months, and already the front of the car feels disconnected from the rest of the vehicle. When I turn the steering wheel left or right, I hear strange noises coming from the brake pads.
When I tried to get it checked, I booked a service appointment—only to arrive and wait over four hours past my scheduled time, with my car still untouched in the parking lot. This kind of neglect is unacceptable, especially from a brand that claims to be premium and modern.
I paid a serious amount of money for this car and expected reliable quality and responsive service. Instead, I’m dealing with suspension or steering issues, unexplained noises, and a service team that won’t even respect appointment times.
BYD needs to take responsibility for both its product and its after-sales experience. I demand immediate action: a full inspection, resolution of the front-end issues, and a real explanation. If this is how things are after just two months, what will the next two years look like?
