Despite purchasing a brand-new BYD vehicle, I have experienced multiple issues, including a faulty air conditioning system and a malfunctioning sunroof. A new car should not have so many problems right from the start!
Every time I take the car to the service center, they tell me that parts need to be replaced. Why does a new vehicle require part replacements? This is completely unacceptable. On top of that, they haven’t even provided a temporary replacement car, leaving me without transportation. I have had to travel back and forth to Bursa multiple times, yet the issue remains unresolved.
BYD, this level of service is unacceptable! I demand a permanent fix or a replacement vehicle. A new car should not come with so many defects!
On December 13, 2024, I purchased a BYD Dolphin electric vehicle for my wife. While driving back to Bursa, I had the unfortunate experience of discovering that the heating system didn’t work. By December 16, 2024, I had to bring the car back to the service center wrapped in blankets because it was ...
I purchased my BYD vehicle on May 24, 2025, and after using it for only about 20 days, the air conditioning stopped cooling properly. I took it to the Elazığ Elpa BYD service center, where the staff were polite and did their best. They delivered the car back to me after inspection. However, just 15...
On January 15, 2025, I purchased a brand-new BYD Dolphin. However, from day one, I noticed problems with the heating system and contacted the dealership. Their response? "Take it to a nearby service center." By January 25, 2025, the car stopped accelerating properly and was undrivable. I took it to...
If you have around ₺2 million and don’t know what to do with it, go ahead and buy any BYD model. That’s how I feel after purchasing one of their vehicles. It’s been only two months, and already the front of the car feels disconnected from the rest of the vehicle. When I turn the steering wheel left ...
I purchased a brand-new BYD Seal Design with high hopes, but within a very short time after delivery, the vehicle started exhibiting serious and dangerous malfunctions. While I was driving, the speedometer display suddenly shut off, and various electronic systems began to fail. To make matters worse...
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