In the middle of the year 2021, I invested in a Bosch washing machine and dryer. The washing machine, on the other hand, consistently shrinks my clothes. They have received one or two of my service requests, but they insist that everything is fine. We followed the manual's instructions and followed the service's recommendations, but the problem has not been resolved. I need to find a solution to this problem. The most recent time we attempted to contact customer service was on June 19th, and we were unsuccessful. They performed tests and claimed that everything was normal, but the truth is that our clothing is still shrinking, and this phenomenon is occurring with all of the new items that we have purchased. We demand that a replacement machine be provided.
We purchased a Bosch Series 4 WQG2410TTR dryer and regret it deeply. All our clothes have shrunk. Service visited twice, offering impractical advice like "try this program" and "do it this way," with meaningless responses to our concerns. They even claimed people who can't read labels shouldn't use ...
I purchased a Bosch Serie 6 dryer 1.5 months ago and tested it for a month. Regardless of the program used, it leaves my clothes excessively wrinkled. I reported the issue to Bosch, and service technicians visited my home twice. I even showed them freshly dried, wrinkled laundry directly from the ma...
I purchased the latest 2025 model Bosch dryer, expecting top-of-the-line performance. Unfortunately, it has been leaving oily-looking stains on all of our dark and black clothes, and we’ve now lost several expensive items due to this issue. The marks are persistent and clearly visible, making the ga...
For 20 days now, I’ve been dealing with an unresolved issue with my Bosch washing machine. Customer service has been nothing but frustrating—offering excuses, providing misleading information, and speaking rudely. They have failed to supply the necessary replacement part despite repeated attempts. ...
On June 2, 2023, I purchased a Bosch washing machine (model: wga142x1tr) from the Media Markt store on the Trendyol app. Installation was done on June 8, 2023. However, when we used the machine, it damaged our clothes. Two of our tracksuits ripped at the seams, and black and dark-colored clothes wer...
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