In July 2024, I purchased a Bosch refrigerator with an extended warranty. I am still paying for it, yet only seven months later, the freezer stopped cooling properly and displayed an error. I contacted customer service, and a technician came on Friday evening.
On Saturday morning, they installed a device to diagnose the issue, requiring the refrigerator to remain non-operational until Tuesday. I contacted customer service today, explaining that my frozen goods were at risk of spoiling and requested a temporary freezer. They refused my request, showing no concern for my situation.
As a result, all my frozen products have spoiled, causing me financial loss. A refrigerator is an essential appliance, and Bosch’s failure to provide prompt support has left me severely dissatisfied. I demand compensation for my losses and an immediate resolution to this issue.
I purchased a Bosch refrigerator in July 2024, and just seven months later, the freezer stopped cooling properly and displayed an error. I contacted Bosch customer service, and a technician connected a diagnostic machine, stating it would take 4-5 days to identify the issue. I asked what I should d...
We received our Bosch refrigerator on February 1st, and from day one, the cooling alarm has been going off repeatedly, indicating that it is not cooling properly. We called customer service daily, and instead of fixing the issue, they kept giving irrelevant solutions like blaming the electrical curr...
I purchased a Bosch refrigerator, and within just a couple of months of use, it’s been nothing but a disappointment. Multiple times, the food I’ve stored has frozen, resulting in waste and frustration. I initially accepted a repair, hoping it would resolve the issue, but the problem has persisted. N...
Hello, As a loyal Bosch user, I purchased a Bosch refrigerator last year. Since then, I have been frustrated with constant malfunctions. I have contacted service multiple times regarding the refrigerator not cooling properly, but they dismissed my concerns as normal. When I placed a digital thermome...
I purchased a Bosch refrigerator, expecting high quality and reliability, but for two years now, it has been freezing all food items—soup, yogurt, fruits, vegetables, and even eggs—as if it were a deep freezer. This is completely unacceptable for an appliance of this price and brand reputation. I h...
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