We received our Bosch refrigerator on February 1st, and from day one, the cooling alarm has been going off repeatedly, indicating that it is not cooling properly. We called customer service daily, and instead of fixing the issue, they kept giving irrelevant solutions like blaming the electrical current or suggesting we use Super Freeze mode.
After weeks of frustration, we finally insisted on a more experienced technician, who conducted temperature tests and confirmed that the fridge was not cooling at all. A replacement was approved, but it has now been eight days, and we have received no updates or calls. Despite escalating the issue as an urgent request, Bosch remains unresponsive.
Our food is spoiling, and we have already sent back our old refrigerator, leaving us without a working unit. We paid twice the price for one of Bosch’s top models, and this has turned into an 18-day nightmare. We demand an immediate resolution—Bosch must pick up the faulty fridge and deliver the replacement without further delay.
We purchased a refrigerator from Bosch, and the delivery team brought it into our home. The service team set it up, but the appliance turned out to be defective from the start. We contacted Bosch, and a technician confirmed the issue, stating that a replacement unit would be sent from the factory. ...
My Bosch refrigerator was installed about 10 days ago, and it's been a nightmare. We're dealing with water accumulation inside the fridge because it failed to cool within the first 10 days of use. We put it to the test. Technicians have been in and out for the past ten days, and the problem is still...
Hello, As a loyal Bosch user, I purchased a Bosch refrigerator last year. Since then, I have been frustrated with constant malfunctions. I have contacted service multiple times regarding the refrigerator not cooling properly, but they dismissed my concerns as normal. When I placed a digital thermome...
In July 2024, I purchased a Bosch refrigerator with an extended warranty. I am still paying for it, yet only seven months later, the freezer stopped cooling properly and displayed an error. I contacted customer service, and a technician came on Friday evening. On Saturday morning, they installed a ...
I purchased a Bosch refrigerator, trusting the brand’s reputation, but since day one, it has been extremely noisy. I reported the issue twice, and during the service visits, I was told the lower section of the refrigerator isn’t working and that the mainboard and two other parts need to be replaced....
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