Our Bosch oven's glass shattered for no apparent reason, so we called for service as soon as possible. They blamed it on the user's oversight. It is completely unacceptable for them to blame the user for something that did not happen during normal use, especially since they have provided no evidence to back up their claim. I will never buy a Bosch product again because it is indistinguishable from other brands. They did not stand behind their product, and it is clear that they no longer value their customers' happiness. I am extremely dissatisfied, not only with the product, but also with the after-sales customer service. I demand that you either repair the warranty for free or refund my money as soon as possible.
I just bought a Bosch cooktop, and when I used it for the first time, I was shocked to see it change color and warp. I had the service team look at it right away, and they told me that I would have to pay for a new one. This can't be blamed on the user because all five burners had the same problem f...
On July 22, 2025, we purchased a Bosch POP7C2P30O stovetop from the Bosch dealer in Malatya. After only two months of use, the product suffered a severe and dangerous failure. Yesterday, the glass surface of the stove suddenly shattered and exploded without any impact or external force. At the time...
Imagine this: I bought a Bosch refrigerator only two years ago, and even though it's still under warranty for three more years, it has already broken down three times in just one month. Believe it or not, it happened three times within a single month! Despite this, the company continues to insist on...
Yesterday, while cooking, the glass of my Bosch PKF652BB1E electric stove suddenly cracked on its own without any impact or external factor. As we were sitting at the table, we heard a “crack” sound but couldn’t figure out what it was, and since nothing was visible, we ignored it. When we later remo...
Bosch team that came to install the Bosch brand dishwasher that I bought online left without installing it because they stated that it is not allowed to install it under an electric oven. When I offered to sign a document stating that I would assume all the risk, the service and call center did not ...
Comments