I just bought a Bosch cooktop, and when I used it for the first time, I was shocked to see it change color and warp. I had the service team look at it right away, and they told me that I would have to pay for a new one. This can't be blamed on the user because all five burners had the same problem from the start. I thought that Bosch, which is known for making good things, would do more. I strongly believe that the product should be replaced for free under the warranty. If that isn't possible, they should give a refund. It's time for Bosch to step up and take care of this quickly. Your reputation is at stake, and your loyal customers should expect more from you.
Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your inquiries, our Bosch Call Center at 444 63 33 is at your service 24/7 from anywhere in Turkey. Additionally, if you reach us through the Customer Services page on www.bosch-home.com or via our email address [email protected], we will contact you immediately. Thank you for your interest in our brand. Sincerely, BOSCH Communication Center
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