In my life, I've never encountered a company that so easily employs lies. They consistently fall short of their promises. Despite my payment, they will not send me the invoice for the purchased appliance. Gradually, the question arises: "Did I receive a refurbished second-hand product, hence my reluctance to issue an invoice?" I contacted customer service several times, each time being assured that the invoice would be sent after consulting with their accounting department. All of their assurances, however, proved to be false. Please send me my invoice so that our business relationship can come to an end; I no longer want to mention your name. This experience has left me disappointed and skeptical of their products and services' authenticity.
I've been trying to explain the problems with your defective product for years, but you haven't resolved them. To make matters worse, you initially requested a receipt to prove the cost of the ripped items before refusing to refund the amount. You claimed you couldn't process the refund after I prov...
Imagine this: I bought a Bosch refrigerator only two years ago, and even though it's still under warranty for three more years, it has already broken down three times in just one month. Believe it or not, it happened three times within a single month! Despite this, the company continues to insist on...
I found it unacceptable that there are no service records for my appliance, especially coming from a corporate company. When I contacted customer service, they stated that there were no receipts available. "What do you mean, none?" I inquired. It seems that even after using the device for five month...
We purchased a refrigerator from Bosch, and the delivery team brought it into our home. The service team set it up, but the appliance turned out to be defective from the start. We contacted Bosch, and a technician confirmed the issue, stating that a replacement unit would be sent from the factory. ...
Our Bosch oven's glass shattered for no apparent reason, so we called for service as soon as possible. They blamed it on the user's oversight. It is completely unacceptable for them to blame the user for something that did not happen during normal use, especially since they have provided no evidence...
Comments