I reserved a car through Booking.com to be picked up in Samos downtown. Booking.com facilitated the rental via Wheego. When I arrived at Vathi port, the island's central area, I called the rental company and asked them to send me the location. I discovered that the pickup point was in Pythagorio, approximately 25 kilometers from Vathi.
To avoid arguments and because I had pre-paid for the rental, I paid an extra €20 for a taxi to pick up the vehicle. Similarly, when returning the car, they provided the option of dropping it off at their Vathi office for an additional €20 fee. After returning home and reviewing my booking confirmation, I realized I was not mistaken and felt duped. Booking.com refused to provide me with a €40 refund.
This misleading information, combined with the additional costs, ruined my rental experience. I hope this helps others avoid similar situations.
On August 11–12, 2024, I booked a car rental in Samos, Greece through Booking.com (Reservation No: 635600906). During the reservation process, I completed a payment of €170 and entered all my information correctly. When I arrived at the rental office to pick up the car, I was shocked to be told that...
I booked a rental car through Booking.com, planning to pick it up in Podgorica and return it in Tivat. The total payment shown in the system was 70€, and I paid that amount. However, when picking up the car, I was forced to pay a 200€ deposit for Podgorica and another 200€ for Tivat because they are...
I booked and fully paid for a rental car through Booking.com with Autounion in Samos, confirmation number 743617832. Despite completing the payment in advance and receiving confirmation, the car was never delivered to me. I was left completely stranded and without transportation. I followed every s...
I trusted Booking to rent a car in Samos Island, Greece, for the dates of October 6-9, 2024. I paid ₺9,242 for a fully insured vehicle, thinking it was a normal price since it was my first time on the island. However, after talking to other Turkish visitors who rented from the same Rent A Car compan...
I made a hotel reservation in Athens through Booking.com, only to discover upon arrival that the hotel did not even exist. The address led us to a nonexistent location, leaving us stranded late at night in a foreign city with our luggage in hand. This was a terrifying and deeply frustrating experien...
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