I made a hotel reservation on Booking.com with confirmation number 4716868573. Due to a flight change, I had to cancel my booking, which was eligible for a free cancellation refund. Booking.com initially stated that the refund would be processed within 30 days, but nearly two months have passed, and I still haven’t received my money.
I have sent multiple emails, but there has been no response. Additionally, their customer service phone number is unreachable, making it impossible to get an update.
This delay is unacceptable! I demand an immediate refund for my canceled booking. Booking.com must honor its refund policy and provide better customer support—this needs to be resolved now!
I made a free cancellation on Booking.com, yet after 2 months, I still haven’t received my refund. Neither Booking.com nor the hotel has provided any explanation or resolution regarding this issue. Initially, Booking.com stated that the refund would be processed within 15 business days, while the h...
I booked an accommodation with a free cancellation option through Booking.com. I canceled it on November 22, 2024, expecting a refund within 10 days, as initially promised. However, the refund period was then changed to 30 business days. Now, it has been over two months, and I still haven’t receive...
I canceled my reservation through Booking.com and was told that the refund would be processed within 7-12 business days. However, it has now been 1.5 months, and I still haven’t received my money. I’ve contacted customer service multiple times and sent numerous emails, but each response just asks m...
I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund. The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was proc...
Comments