I Face Unauthorized Charge on QNB Finansbank Card from Booking.com

Burcu
August 15, 2025 12:35 AM18

On August 14 at 21:55, I noticed that €726 had been withdrawn from my QNB Finansbank account ending in 6480 through Booking.com. The most shocking part is that I have never used this site before. I did not make any reservation or purchase, and until this incident, I did not even have a Booking.com account. I only created an account afterward so that I could reach their support team.

I discovered the unauthorized transaction through my bank and immediately canceled my card to prevent further misuse. My bank informed me that the transaction is currently pending and advised me to call back in two days. I also tried to contact Booking.com, but the only option available was to send an email. To this day, I have received no reply or assistance from their side.

I have no idea how this charge occurred, and I am deeply concerned about how my card details were compromised. I demand an immediate refund of the €726 that was taken from my account without my consent and a full investigation into how Booking.com allowed such a fraudulent charge to take place. This situation requires urgent resolution.

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