I booked a stay at Vienna Stay Apartments Tabor 10203 with confirmation number 4810525775, but my reservation was canceled the next day. I was supposed to receive a full refund of $571.13, yet only $556.16 was returned to my account. There was no mention of any deductions, and I was assured there would be no penalty. So why is $14.97 missing from my refund? This is unacceptable! I demand that the remaining amount be immediately refunded to my credit card. Booking.com should not be withholding money without explanation. I expect a prompt resolution, or I will escalate this further. Booking.com, return my money now!
On August 5, 2025, around 13:40, I canceled my Booking.com reservation at “Nice Private Room in Wien Center” in Vienna. I had already spoken with the property owner, and we agreed on a free cancellation. Since I had paid €37.69 in advance, I expected this amount to be refunded to my bank card withou...
I booked a hotel in Vienna, Austria through Booking.com for a stay from August 5 to August 8. During the booking process, I selected a package that included an airport transfer service, which cost approximately ₺2.000 more than the standard rate. In total, I paid around ₺27.000 via credit card for t...
I booked a hotel in Vienna through Booking.com but canceled the reservation on December 10, 2024, due to a change in plans. The cancellation was free, as stated in my booking terms, and Booking.com even sent me an email confirming the cancellation. Despite this, I have not received my refund as of ...
I canceled my hotel reservation for February 14-20 in Paris, but the 91.63 USD charged to my card has still not been refunded. This amount should have been processed by Hotel Virgina Paris, but it has yet to appear in my bank account. Despite following up, there has been no resolution. I expect Book...
I booked a property through Booking.com, but when I arrived, the host didn't give me the keys, leaving me stranded on the street. They didn't respond to any of my messages. I asked them to call me, but they never did. Booking.com has seriously let me down. Despite trying to contact the host directly...
Comments