I booked and paid for a car through the Booking.com website, but when I went to the car rental office, they told me I couldn’t take the car. The issue is that I already paid the full amount, and I haven’t been able to get my money back from Booking.com. I provided all the necessary documents and met the rental requirements, so there was no reason for them to refuse me. The rental office said the problem was on Booking.com's side and that they couldn’t do anything. I tried calling them, but the phone line is closed, and I’ve sent emails, yet no one is responding. I even waited a few days hoping someone would get back to me, but nothing happened. At this point, I don’t know what to do.
I tried to rent a car through Booking.com, and the payment was taken from my account immediately. But then, without warning, my reservation was canceled—and now they refuse to return my money. When I asked for an invoice to at least document the transaction, they told me they couldn’t provide one be...
I reserved a car through Booking.com, but when I went to pick it up, the rental company refused to give me the vehicle. I tried to contact Booking.com, but they don't have a phone line - at least none that I could find. I couldn't reach anyone for help. It's absurd that such a large company doesn't ...
I rented a car via booking.com/cars. Even though I PAID THE FULL PRICE IN ADVANCE, when I arrived at the pick-up point at the airport they told me I was too late and my car was not available. According to them, I was supposed to pick up the car at 11:30, but my flight arrived in the evening and the ...
I rented a car through Booking.com, and the rental company they directed me to took a 600-euro cash deposit when I picked up the vehicle. Upon returning the car, they assured me that the deposit would be refunded via bank transfer. However, I never received the refund. When I followed up, they shoc...
I had a car rental reservation through booking.com, but upon arrival at the airport to pick up the car, the company shockingly refused to provide the car and canceled my booking. Desperate for a resolution, I reached out to booking.com but received no response. Their lack of customer support is madd...
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