I purchased a Chennai–Riyadh flight ticket with Etihad on Booking.com for travel via Abu Dhabi on 4 March. I bought this ticket on 24 February and paid approximately 1,400 riyals. Due to the war, the flight was cancelled and I was unable to fly on the planned date. After the cancellation, I received no clear information from either Booking.com or Etihad about my options. I tried to contact them through Booking.com, but I did not receive any response by email or any other channel, and no one helped me to rebook my ticket. My booking reference for this reservation is 89UB6A. My expectation is that my ticket should be rebooked to a new date without any additional cost and that I should be informed clearly and in writing about my new travel details. I request that this issue be resolved urgently and that my rebooking be arranged as soon as possible.
I booked a return flight from Doha to Toronto and back from Toronto to Doha through Booking.com under customer reference 40-678159884, with ticket num...
I purchased a flight ticket through Booking.com, and I initially received a confirmation email. Shortly after, they sent another email saying the reservation couldn’t be completed and that I would get a refund within 2-3 days, along with a link to rebook if I wished. I clicked the link and booked a ...
I booked a taxi through Booking.com, but the platform charged me more than the agreed amount. In addition, they did not provide me with my reservation number, making it impossible for me to track or manage the booking. I attempted to cancel the order, but no cancellation was processed. I immediatel...
I made a non-refundable hotel reservation through Booking.com for an upcoming international trip and paid in full two months ago. The reservation clearly stated that it could not be canceled or refunded. However, this morning, I received a notification that Booking.com had canceled my reservation w...
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