Hello, I made a confirmed reservation for JA Ocean View Hotel, Jumeirah Beach, Dubai through Booking.com (Confirmation Number: 4950634696). However, I just received an email stating that my reservation has been canceled—without my consent.
I never requested a cancellation, and this unexpected change has caused a huge inconvenience. My group of 8 friends is traveling together, and everyone else's reservations remain intact—only mine was canceled. Everything for our trip was already planned, and this issue is creating major complications.
I need an immediate response and request that my reservation be reinstated as originally booked. Booking.com must fix this mistake as soon as possible and ensure I do not lose my hotel stay due to an error on their end.
On March 15, 2025, I booked a 6-night stay at the Waldorf Astoria Jumeirah Beach, Dubai through Booking.com, with check-in scheduled for September 17–23, 2025. My reservation was confirmed and fully paid. However, without any request from me, Booking.com canceled my reservation on May 16, 2025—and I...
I had made a reservation via Booking.com at Jaisalmer Marriott in the name of Disha P*** for 8–10 December, under reservation number 6376952652. We did not cancel this booking ourselves, but when I checked the “Manage Booking” section on 1 December, I saw that the room appeared as cancelled. Since w...
I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was canceled by Booking.com without my knowledge or consent. To make matters worse, they have not refunded my payment. I have tried multiple times to reach out to their customer service,...
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