1

Booking Reservation Charged Extra for Breakfast Despite Prepayment

Ronay
November 22, 2024 1:32 AM81

I booked a hotel for my trip through Booking.com under reservation number 4602224826 and paid in full for a room with breakfast included. However, when I arrived at the hotel, they asked me to pay extra for breakfast. This was not part of the agreement, as I had already paid for it upfront.

I contacted Booking.com to address this issue, but I have not received any response. This lack of support is disappointing and has left me feeling frustrated. I expect Booking.com to resolve this matter promptly and ensure I am not unfairly charged for something I already paid for. Please address this issue immediately and rectify my inconvenience.

Comments

Similar Complaints

Booking.com Refused Refund After Hotel Requested Cancellation

Seda
November 16, 2024 11:48 PM171

I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue...

Booking.com Price Drop Issue: No Response from Customer Support

Serap
December 16, 2024 12:29 PM107

I booked and paid for a hotel reservation through Booking.com. Just two days after my booking, I noticed that the prices...