1
Ronay is completely dissatisfied with the result

Booking Reservation Charged Extra for Breakfast Despite Prepayment

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November 22, 2024 1:32 am
43

I booked a hotel for my trip through Booking.com under reservation number 4602224826 and paid in full for a room with breakfast included. However, when I arrived at the hotel, they asked me to pay extra for breakfast. This was not part of the agreement, as I had already paid for it upfront.

I contacted Booking.com to address this issue, but I have not received any response. This lack of support is disappointing and has left me feeling frustrated. I expect Booking.com to resolve this matter promptly and ensure I am not unfairly charged for something I already paid for. Please address this issue immediately and rectify my inconvenience.

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