I purchased a 2024 BMW i5 xDrive just four months ago, and it’s already having serious issues. First, I was told the left joint needs to be replaced, but no explanation was provided. Four days ago, the trunk lock stopped working, and I was informed the part isn’t available and has to be ordered from Germany.
Today, I encountered another problem: the charging port cover wouldn’t open. I had to force it open, and now I’m temporarily taping it shut until the replacement part arrives—again, from abroad.
Why doesn’t BMW keep spare parts available in Turkey? Customers shouldn’t have to deal with such delays and inconvenience. I’m losing trust in the car and the brand. BMW must address these issues immediately and improve their support for local customers.
My brand new 2022 BMW iX Xdrive40 experienced a steering box failure, which unfortunately left it completely inoperable. We brought our vehicle to the Borusan-authorized BMW service center in Denizli on October 9, 2023, to have a part replaced that was covered under warranty. During the service, it ...
BMW Motorcycle Turkey is selling broken goods and not honouring warranties by ignoring flaws that are easy to see. I bought a 2024 F800GS BMW Motorcycle, and it has had problems with spots and peeling paint ever since. These problems have not been fixed. The motorbike hasn't had any ppf coating, was...
On April 3, 2025, a repair decision was made for my BMW vehicle, and I delivered it to the authorized service center. However, my car still hasn’t been returned due to a delay in obtaining a simple part, and I’ve been informed that it won’t be delivered for some time. It’s truly disappointing that a...
In November 2023, I purchased a BMW i4 from Özgörkey in Turkey. Following this purchase, I encountered several issues, one of which was quite significant. Firstly, as the initial problem, it was stated before the purchase that the range would be approximately 590 km, but under normal conditions, it ...
My 2022 model BMW iX experienced a steering system error. When I took it to Gaziantep Erenler Automotive, they initially mentioned a software issue, requiring a day for resolution. The next day, they informed me that the steering box needed replacement. As of October 18, 2023, the required part is s...
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