Unable to Close My Bitlo Account – Personal Data Still Accessible

Unable to Close My Bitlo Account – Personal Data Still Accessible
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Yüksel
February 03, 2025 8:59 pm
32

On February 2, 2025, I created a Bitlo account but decided to close it within an hour. However, account deletion is unnecessarily complicated. I followed all the required steps, yet my account remains active.

I do not want my personal information stored on this platform. I expect immediate action to permanently delete my account and ensure my data is inaccessible. This process should be simple and transparent, yet Bitlo makes it frustratingly difficult. I need confirmation that my account has been completely closed and that my personal data has been removed. Bitlo must address this issue immediately!

March 29, 2025 5:05 pm (1 month after complaint)

Hello Mr. Yüksel, Your request has been reviewed, the necessary information has been provided to you, and a solution has been provided. If you have additional questions, you can contact us. Thank you for choosing Bitlo, and we wish you healthy days.

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