I purchased a single package through BetterMe via İyzico, but on January 5, 2025, an unauthorized attempt was made to withdraw money from my account. Thankfully, I blocked the transaction in time. I have no intention of purchasing another package or continuing any subscription.
If there is an active subscription, I demand its immediate cancellation. It’s frustrating that I cannot find anyone to contact about this issue. For a company offering digital services, this lack of accessible customer support is unacceptable. I expect BetterMe to address this issue promptly, ensure there are no further unauthorized charges, and provide a clear way for customers to resolve such problems directly.
I purchased a BetterMe subscription, but I never used it and already canceled it. However, I just noticed that BetterMe has been charging me every month through Iyzico without my knowledge. Even though I canceled my subscription, they continued to withdraw money from my account. This is completely ...
I downloaded the BetterMe app on November 2, 2025, and deleted it the very same day because I found it completely unhelpful. I never signed up for any subscription, online coaching, or additional paid services. Yet on July 29, 2025, at 08:39, I received a bank notification showing a subscription cha...
For the last six months, BetterMe has been taking money from my account through Iyzico without my permission. Canceling this subscription has proven t...
I just discovered that BetterMe, through Iyzico, has been withdrawing ₺199.99 from my account every month since December 2022, totaling ₺4387.99 by April 2025. I never noticed it until recently, and when I did, I immediately canceled the subscription and emailed them. What’s most frustrating is tha...
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