Umingle Ban Appeal for Account Registered with Email

I have been unable to use my Umingle account registered with the email address mjuan****@gmail.com since 1 May 2025, and I was informed on 2 May 2025 that the account had been banned. I believe this ban may have been applied in error. While using Umingle, I always tried to follow the community guidelines. I used my real age, stayed on camera appropriately, and did not use offensive language or engage in hate speech, harassment, or any kind of inappropriate behavior toward other users. For this reason, I was very surprised to learn that my account was banned. This is my first attempt to appeal the decision, and I am reaching out because I would sincerely appreciate a detailed review of my account activity and the reason behind this ban. I am fully willing to cooperate and provide any clarification or additional information that may be required during your review. Based on the guidance I have received from third‑party platforms such as Xolvie, I am contacting you directly to request that my situation be reconsidered. I kindly ask that you review my case and, if possible, reinstate my Umingle account. Thank you for your time and assistance.