Today, I logged into my Bitexen account and saw that almost all of my savings had disappeared. On 02/01/2025, an amount was deducted under the name "Account Operation/Management Fee." Transaction fees are already taken for buying and selling. Fine, let a management fee be charged, but how can the entirety of my principal amount be deducted as an account management fee? I cannot understand this. Since joining, I haven’t even made a withdrawal from the system. I expected transparency and fairness from Bitexen, but this incident has shattered my trust in the platform. This kind of deduction feels unjust and unethical. All the money I worked hard to save has been seized. I demand a refund of the deducted amount.
I discovered that on 01.01.2025, a withdrawal was made from my Bitexen account under the name of “operation processing” without my consent. I never authorized or initiated this transaction. Why is Bitexen taking funds from users without notice or justification? Where does the company derive the righ...
I have been saving various tokens and cryptocurrencies in my Bitexen account for years, checking my balance every three to four months. Today, when I logged in, I was shocked to see that my entire account had been reset and all of my funds had been withdrawn without my permission. This was not the r...
I had several investments saved in my Bitexen account, but after not logging in for a while, I came back to find that everything had been reset to zero. My entire balance is gone, and I have no idea why or how this happened. I never received any email, message, or notification about such a drastic a...
I am experiencing a serious issue with my Bitexen account. The money I had in my account has disappeared without any notification, explanation, or authorization from my side. I am shocked and frustrated by how such a situation could occur on a financial platform where users trust their funds to be s...
My Bitexen account was drained without my awareness or approval, and I still can’t grasp how this occurred. All the coins in my account vanished without a trace, and I haven't received any clear explanation regarding who was responsible or how it happened. This situation has put a lot of financial p...