I am experiencing a serious issue with my Bitexen account. The money I had in my account has disappeared without any notification, explanation, or authorization from my side. I am shocked and frustrated by how such a situation could occur on a financial platform where users trust their funds to be secure.
I have repeatedly tried to contact Bitexen support, but no one has responded to my inquiries. The lack of transparency and customer care is unacceptable. I do not understand how my funds were removed without my consent, and no explanation has been provided to ease my concerns. This situation has caused significant financial loss and emotional stress.
I demand that my lost funds be fully refunded immediately. This is my rightful claim, and I expect Bitexen to take responsibility for the financial harm and distress they have caused. I also strongly advise other users to secure their accounts, as this platform has proven to be unreliable.
Please resolve this issue without delay and restore trust in your platform by protecting your users' funds and responding promptly to complaints.
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