My Bitexen account was drained without my awareness or approval, and I still can’t grasp how this occurred. All the coins in my account vanished without a trace, and I haven't received any clear explanation regarding who was responsible or how it happened. This situation has put a lot of financial pressure on me. I reached out for support via the app, but I haven't received a satisfactory answer or solution yet. I have notified the appropriate authorities and will proceed with formal actions. As a loyal user of this platform, encountering such an experience has truly left me feeling both surprised and unsettled. I urge Bitexen to address this issue with the seriousness it deserves, conduct a comprehensive investigation, and provide compensation for my losses.
I noticed that my coins are missing from my Bitexen account, yet they appear in the transfer transactions. I have no idea where they were transferred or how such a transaction could occur without my authorization. This isn’t the first issue—previously, my balance inexplicably dropped. Bitexen’s pla...
I am experiencing a serious issue with my Bitexen account. The money I had in my account has disappeared without any notification, explanation, or authorization from my side. I am shocked and frustrated by how such a situation could occur on a financial platform where users trust their funds to be s...
I recently logged into my Bitexen mobile app account after a long period of inactivity and was shocked to find that my entire balance—consisting of Luna, LUNC, and Bitexen tokens—had completely disappeared. I had not made any trades, withdrawals, or transfers during this time. My account was active,...
I am experiencing a serious security breach on my Bitexen account. Without my permission or knowledge, all of my cryptocurrency holdings were withdrawn from my account. Coins such as Hot, Pundix, Exen, and several others—worth a significant amount—were completely emptied, leaving only the TL balance...
On June 15, 2025, all of my Doge, Waves, and XEM coins were withdrawn from my Bitexen account without any notification or request from me. I did not receive any alerts about a login from another device, a password change, or any other security warning. This transaction happened entirely without my k...