Bitci.com Delays Tether Withdrawals and Does Not Offer Sufficient Support

I've been waiting for my Tether withdrawal since yesterday, but they still haven't completed my request. When I contacted their support team, they just gave me a generic response, saying that the problem would be solved as soon as possible. It's really frustrating because I need my money urgently, but it seems like they don't care about their customers. I don't know if they can't help me or they just don't want to, but I've never experienced such poor service before. If you're considering using Bitci.com, I highly recommend that you avoid it at all costs. It's a huge mistake, and they're not trustworthy or reliable. Don't waste your time and money on this platform.