BiTaksi Overcharged Me on Sabiha Gökçen to Bahçelievler Ride

On January 18, 2026, at around 4:45 p.m., I took a BiTaksi ride from Çengelköy Neighborhood to Sabiha Gökçen Airport. Before the trip, I received a notification in the app stating that a 30% discount would be applied to the ride fare. Trusting this promise, I completed the trip. I paid a total of ap...

On 12/09/2025 at around 09:34, I had an issue with the payment for a taxi I ordered through the BiTaksi app. At the end of the ride, I paid ₺300 in cash to the driver. However, the driver claimed that the payment had not gone through by card and accepted the cash. Later, when I checked my credit car...

On January 21, 2026, at around 5:30 p.m. in Istanbul, I took a BiTaksi ride from Yenisahra to Üsküdar in a Fiat Egea with license plate 34 TPG 14, driven by H** İ****** Ş.** During the trip, $8 was charged through the app, and I also paid an additional $12 directly to the driver in the taxi. The dr...

On January 18, 2026, at around 1:00 PM in Istanbul, I took a taxi booked through the BiTaksi app. The vehicle had license plate number 34 *** and the driver’s initials were Y.E.D. The trip lasted approximately 6.8 km and 18 minutes. Although the taximeter fare was $8, the driver charged $23 to my cr...

On September 1, 2026, I took a ride in Kartal, Istanbul through the BiTaksi app. Even though I clearly and explicitly told the driver which route to take, he chose his own route and unnecessarily extended the trip. A ride that should normally cost around $6 ended up costing me $8 in cash. Because h...