Their website says your box ships within the first week of signing up, but mine showed up way late in January, shipping can be wonky sometimes, but they could have at least told me what was going on! A heads-up would have been nice. Second thing, the samples. I was hyped to get 4-6 of them, like they advertise. But when I opened the box, they were tiny – like, some were just those little packet things. Now, I know you can customize stuff with Birchbox, but for the price, I figured the samples would be bigger. I appreciate Birchbox trying to personalize things, but they gotta be clearer about shipping delays and make sure the sample sizes aren't super disappointing. Just sayin'!
The boxes themselves were beautifully crafted, with vibrant colors, intricate patterns, and elegant designs and all but what you get inside is nowhere near something useful…the contentseverytime were quite underwhelming. Untill I ended my subscription two weeks ago, very month, I would find myself g...
I ordered some stuff a while back, standard shipping, supposed to be here in like 9-12 business days. I love your stuff usually, and you always seem pretty good about customer service, this time it’s not going well…your website says orders come in 7-25 business days, but it's been way longer than th...
I bought three gallons of paint on June 1st because their website said they had it in stock. Now it's almost end of June and looks like the status of the order is still "preparing for shipment." They say it's in stock, but it takes three weeks? Please! They tell me that "special orders" take 30 days...
I ordered from Gratis' website on September 11, and here we are, still waiting for it to ship. What gives? I reached out to their customer service via email, but I haven't heard back at all. I really messed up by believing in the brand's reputation and thinking everything would go smoothly, but now ...
I placed an order at the end of February, and it's incredibly frustrating that it still hasn't been fulfilled. There's been no clear communication or updates—just vague responses whenever I inquire about my order. It feels like they're brushing me off without checking the details properly, treating ...
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