I purchased Bioderma Spot sunscreen for blemish-prone skin from the Dermojet store on Trendyol with order number 10472095764. I recently started using the product, but after discarding the box, I noticed that its scent and texture were different from the Bioderma sunscreens I had used before. This made me suspicious about its authenticity. Additionally, I saw that there was no lot number printed on the product. While the expiration date and other details were visible, the absence of a lot number and the difference in texture raised serious concerns.
So far, I haven’t contacted Trendyol customer service or the seller. If the product is not authentic, I do not want to use it, and I would like to return it. I kindly request assistance in verifying the product’s authenticity and guidance on the return process if necessary.
Yesterday, I purchased the Bioderma Atoderm Crème Ultra from Trendyol and would like to verify its authenticity. When I tried to check the product on the Naos website using the lot number or barcode, I couldn’t find any matching result. The barcode on the box is 3 701129 805343. The packaging appea...
I purchased a Bioderma Atoderm Cream, but I noticed that the lot number is missing from the product packaging. This raises serious concerns about the authenticity of the product. Additionally, when the product arrived, the packaging was dented and damaged. This is the first time I’ve encountered suc...
I purchased a Bioderma Atoderm product from Amazon, but I have serious concerns about its authenticity. When I received the product, I immediately noticed that the font and labeling style on the packaging looked different from the original version, which raised suspicion. In addition, the lot number...
I recently ordered a Bioderma moisturizer from Trendyol, and to my surprise, it has a noticeable perfume scent. This immediately raised red flags for me because the same product I previously purchased had absolutely no fragrance. Now I’m seriously questioning whether this item is genuine. To make m...
About a week ago, I purchased a La Roche-Posay sunscreen from an online site. When I received the product, I immediately checked the expiration date, but I am seriously doubting the authenticity of the product. The texture and especially the scent are noticeably different from the La Roche-Posay sun...
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