Binance Futures System Error Loss Not Refunded - Support Blocked

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Nihat
January 29, 8:16 pm
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I was using Binance futures on 29.01.2026 when I suffered a loss of $69 due to a system error. The problem was acknowledged by Binance support, and I was clearly informed that my loss would be refunded. After this information, I waited for hours, but no refund was made to my account. In addition to this, I have now been blocked from reaching customer representatives through the Binance help line, so I cannot get any further information or updates about my case. I also have screenshots and visual evidence showing the system error and the subsequent loss. I request that my loss, which occurred due to the acknowledged system error, be promptly refunded to my account and that my access to customer support be restored so that I can receive clear information about the process.

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