On September 25, 2025, a long position was opened in my Binance account without my knowledge, and my funds were subsequently liquidated. Before the incident, I had set a stop-limit order and then shut down my computer and went to sleep. My stop-limit order was executed at 02:02:57, but at 02:38:42 a long position was opened at the price of 0.17175*** without my consent and liquidated at 0.17419***. I checked whether anyone else had accessed my computer or account, but apart from my spouse—who does not have a Binance account and did not make any transactions—no one else has used my computer. From the account activity section, I confirmed that on the 25th the only login was from my own connection. Two-factor authentication (2FA) is active on my account, and no security settings have been changed. In addition, I did not receive any suspicious login or transaction notifications on my email or phone. Aside from this incident, there has been no other unusual activity on my account. My total loss amounts to 112.86696295 USDT. I request Binance to investigate in detail the transactions carried out in my account without my knowledge and to compensate me for my loss.
On October 3, 2025, at approximately 03:10 a.m., an unauthorized login occurred on my Binance account. During this incident, 1,200 USDT was transferred from my Futures wallet to my Spot wallet and then withdrawn without my consent. Although I have two-factor authentication (2FA) enabled, I did not ...
On September 23, 2025, I placed a trade on Binance in the HEMI/USDT trading pair and suffered a loss when my position was liquidated despite having set a stop-limit order. Although I had taken all the necessary precautions during the trade, it seems that the system failed to execute my stop-limit o...
I opened a futures position on Binance and placed a stop loss order 5% above my entry. I was fully aware of the risk and had set my stop to limit the potential loss to $260. At the time, my account balance was $685, which was more than enough to support the trade under the risk level I accepted. Ho...
On October 20, 2025, at around 2:48 PM, I placed a stop-loss order in the Binance Futures section for the bianrensheng/USDT Perpetual trading pair. Even though the price reached my stop level, my orders did not execute. Because of this failure, I incurred an additional loss of about 2,500 USDT that ...
I am reporting a significant issue with my Binance account where a leveraged trade, which had been open for a considerable time and was showing a $243 loss, automatically closed without my authorization. I did not place any order or initiate any action to close this position myself. This unexpected ...
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