I can't access my Binance account due to error code 133197; how can I resolve this issue?

When you try to log in to your Binance account, error code 133197 usually shows up during the face verification process.

This error could be due to a brief problem with the system, wrong verification data, or an unstable network. It's important to use a stable internet link and check your ID in a well-lit area.

Contact Binance support through their public chat at [binance.com/chat](https://www.binance.com/chat) to fix the problem.

Pick "Continue as a Visitor," type in your registered email address or phone number, and then pick "Get Support" to talk to a person. Prepare to give the necessary account information so that you can get help faster.

If you can't get in, try getting in from a different computer or network. Check to see if your computer or app is up to date, and delete any cookies or cache.

Updating your Binance app and doing regular maintenance can help keep access issues from happening in the future.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.