I am writing regarding my Binance account, which I no longer use and want to permanently close along with all my personal data. When I attempt to close my account, the system does not allow it and shows an error stating that there is an active Web3 wallet, so the closure cannot be completed. Because of this Web3 wallet issue, I have not been able to delete my account myself. I contacted Binance customer support, but I could not clearly understand what I am supposed to do and I did not receive clear, step‑by‑step guidance that would allow me to solve the problem. I am not able to perform any additional technical actions on my side and I request that the team handle the necessary steps directly. My clear request is that Binance closes or deactivates the relevant Web3 wallet if necessary, and then permanently closes my Binance account and deletes all my personal data from their systems. I kindly ask for this process to be completed fully by Binance on my behalf as soon as possible and to be informed in a clear way once it is done.
I have been trying to delete my Binance account, but I am unable to do so because I have a Web3 wallet linked to it. I attempted to delete the Web3 account first, but there is no clear option to do so, and I can't find any instructions. For the past two days, I have been struggling with this issue....
I deleted the Binance app from my phone and reinstalled it, only to find that I was logged out of my Web3 wallet. Now, no matter what I try, I can’t log back in. When I attempt to access it through iCloud, I get an error and the app asks for a code that I no longer have. This means I’m completely lo...
I previously opened a Binance account, but I am now unable to access it. My phone number and email have changed, so I can no longer receive verification codes or reset my credentials. Since I cannot recover my old account, I would like it to be deleted so I can create a new account with my updated ...
I recently changed my phone and restored my data from a backup. While I can access my regular Binance wallet, I am completely locked out of my Binance Web3 wallet. I have tried all recovery methods provided, including the QR code scan and the recovery link sent by Binance support. However, when I e...
For a long time I have been experiencing a very serious problem with my Binance account. My account has been closed for about 6–7 months without any justification, and I cannot log in to my account at all. Because of this situation, I cannot access or withdraw the money in my account. During this pe...
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