Beymen's Unfulfilled Atrico Bag Order

102

Hello, I'm AYŞE KA**. On July 15, 2023, I placed an online order for a The Atrico brand bag worth 19,999 TL, but it was never delivered. Customer service informed me that it was defective and couldn't be sent, promising to refund the amount. It's been 2.5 months, and despite my daily calls and attempts to communicate, they haven't fulfilled their promise to refund. You've shown no sensitivity in handling this matter. I demand a full refund of my money with interest. I've been calling 4444700 daily, filing multiple complaint forms, and have received no results. I'm going to escalate this to consumer rights authorities. Please have the responsible party contact me at 0534785**** to arrange for the refund with interest. This is necessary for customer satisfaction.

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