Fitme Account Cancellation Request After Unauthorized Credit Card Charge

I had no intention of using any services offered by the Fitme platform. After answering a few questions on a page that appeared unexpectedly, a membership was created without my knowledge or explicit consent. As a result, $8 was charged to my credit card on June 29, 2026. I have never used any of the platform's services, and I am very concerned that this happened without my authorization.

I received an email regarding the membership. I replied to that email and clearly requested that my membership be canceled. I also sent an SMS with the text "fitmi iptal" to 3544. Despite this, I received a message stating that I do not have an active membership. If I do not have a membership, I want an explanation of how my credit card was charged, and I want this inconsistency to be resolved.

At this time, I am not requesting a refund. However, I request that all records associated with my name and credit card be permanently deleted, that any existing or hidden memberships or subscriptions linked to my information be immediately and permanently canceled, and that I receive written confirmation that these actions have been completed.